life in and around NYC is insane

Saturday, July 19, 2014

IPSY again

Two emails from Ipsy yesterday. One was system-generated -- a NEW tracking code. This one works, sort of. Shows DHL got the shipping information July 16. Not the package itself, just the shipping information.

That's it. It hasn't updated. Today is the 19th.

Second email, from an honest-to-goodness customer service rep. I'll paraphrase. "We had a major shipping disaster. Sorry. It you don't get your bag by July 26, we will send you another bag."

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