life in and around NYC is insane

Wednesday, July 23, 2014

Customer service fail

Got so fed up with IPSY . . . Emailed DHL to ask why the tracking information hasn't updated in almost a week. Did IPSY even give them a package to deliver? So now the website has been updated. Package arrived at DHL in Maryland on July 18 but was not processed until the 22nd. The comedy of errors continues.

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